When we talk about system security, we need an ultra protective scheme that prevents harmful threats to affect our system possessions. Norton is the most adopted as well popular system security software. Further, it helps in maintaining a shield around your important files and documents so that any malicious threat would not able to ruin or delete it.
Despite its highly developed technological features, Norton Antivirus contrives some technical problems. One of these technical errors the users of Norton Antivirus may confront is Not Scanning Issue. In this situation, the antivirus stops scanning due to which the malicious infections create to breed more. And you need to resolve this annoying error as soon as possible.
Follow the given steps carefully to resolve Not Scanning issue:
1. Restart your system
Make sure that you restart your system after closing all the tabs you are being working on. If this steps doesn’t prove to be sufficient move to the second one.
2. Run Live update
Click to run the Live Update until you get a prompt saying “Your Norton product has the latest protection updates.” And then restart your system again. If the situation still remains the same, then move to the third one.
3. Download Norton Power Eraser
Norton Power Eraser enables a Rootkit scan and needs a system restart by default. Click to restart when you see a pop up to restart the computer. In case, you don’t wish to include Rootkit scan, go to the Settings, and uncheck the alternative showing Rootkit scan.
Still not able to resolve the Not Scanning issue? Talk to our skilled technicians at Norton Customer Care Number UK 0808-101-2159, they offer you assured help within a little time span.