What to Do When Norton’s Firewall Block a Genuine Website?

Norton Internet security has a smart firewall that checks each and everything that tries to enter your PC through internet. If it find even a single thing suspicious thing in a particular website that it thinks can harm your PC then it simply blocks it. Every antivirus program has false positive case, and same is the case with Norton. At times, it considers genuine sites as a threat and blocks them. The only way to avoid this issue is to add an exception or rule to the firewall so that it allows the connection with the IP address of that site or domain. Technical team of Norton Helpline Number UK @ 0808-281-8685 (Toll-Free) can be your guide in adding exception. Either you can make a call to them or try performing the steps given in this blog on your own.

  • Open Norton Internet Security and click on its Settings.
  • Tap on “Network” and select “Firewall”. Following it you will need to click on “Configure”.
  • Now from the General rules, click “Configure” again and then select “Add”.
  • You will see Add Rule Wizard on which you need to select “Allow” and then “Next”.
  • You will some options, from them choose “Connection to other computers” and then click Next.
  • Next you need to select “Only the computers and sites listed below” and then click “Add” to enter the IP address of the domain.

I know the steps are quite exhausting, but we aren’t finished yet, although, you have an option to take our remote service by giving a call at Norton Toll-Free Number UK. Otherwise, continue with the steps given below:

  • Click OK>Next.
  • Then from the drop down menu, select “TCP” and click “Only Communications That Match All Types and Ports Listed Below.”
  • Now is the time to click “Add” and then select “Known Ports from lists”.
  • Select “80” and “443” and click Ok and then “Next”.
  • Proceeding to this, select “Create a Security history log entry” and again click “Next”.
  • Select “Apply this rule” and click Next.

If you want to move the rule on the top, then select “Move up”. Finally, click OK to close the window. You can now access the site exception easily.